Here are some of the questions we get asked the most often.

If your question is not on this list please give us a call and we will be happy to help.

604.251.2017

Q. What are your office hours?

Storage Access

  • Every Day 7AM to 8PM

Office

  • Saturday to Thursday 9AM to 5PM
  • Fridays 9AM to 7pm
  • Holidays 9AM to 3pm

 

Q. What are your door sizes?

They vary in size, swing door is 2’ 10” wide X 6’ 11” high, small roll up is 3’ 3” wide X 6’ 7” high, large roll up is 7’ 11” wide X 6’ 7” high, giant roll up is 7’ 11” wide X 8’ 11” high

Q. Will I have to sign a lease?

We require a month to month rental agreement to be signed, this protects you as well as us. Cancel anytime you want with one month notice.

Q. Do you supply insurance for my goods?

No. We can however recommend some great companies that will insure your stored goods.

Q. What about security?

There is someone on the property 24hrs a day. Just in case he falls asleep we also have a perimeter alarm system, digital video surveillance, and controlled gate access. Your items are safe with us.

Q. Can I store my car or truck?

Yes you can! We also have space for your boat, RV, Canoe, motorcycle, or Snowmobile.

Q. Will you invoice me monthly?

Monthly, semi-yearly, and annual invoicing available. Whatever is most convenient for you.

Q. Are your lockers climate controlled?

Two of our seven buildings have climate control. This keeps your goods at an optimal temperature and helps to protect from moisture.

Q. Will you accept deliveries for me?

If you leave a key in our office, we direct deliveries to your locker at no cost to you.

Our many business customers love this service!

Q. How long can I store my goods?

Stay as long as you need to, we have been providing trustworthy service since 1973 and we’re not going anywhere.

Q. Will storage staff help me move into my space?

We only provide storage, however all our units are ground level. You drive right to your door and unload your goods, no stairs, no elevators, no long halls, its very easy! We would be happy to provide you with the phone numbers of independent movers if you would like some help.

Q. How high are your lockers?

Most of your rooms are 8 feet high however we do have one building which is 11 feet high. Please call to check for available rooms if you require 11 foot storage.

Q. Do you supply a padlock for my locker door?

You can purchase a lock from us or supply your own. Only you will have the key.

Q. Do you allow business storage or only house goods?

Both, we like to accommodate everyone we can. We also do file storage for businesses.

Q. Can I store my Motorcycle / Skidoo?

Freeway Mini Storage offers covered & secure storage for all your valuable toys including motorcycles and skidoos.